Delivery and Shipping Policy
At Foooit, we are committed to ensuring that your purchased products are delivered promptly and securely. This Delivery and Shipping Policy outlines the terms and conditions related to the shipment of products purchased from https://www.foooit.com.
1. Shipping Locations
- We currently deliver products within India.
- If you are located outside India, please contact us at [email protected] to check the availability of international shipping options.
2. Delivery Timeframe
- Orders are processed within 1-2 business days of payment confirmation.
- Standard delivery time is 3-7 business days depending on your location.
- For remote or rural areas, delivery may take an additional 2-3 business days.
Please note: Business days exclude weekends and public holidays.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at the time of checkout and are based on your delivery location and the weight of the product.
- Free shipping may be offered for orders above a specific value, as indicated during checkout.
4. Order Tracking
- Once your order is dispatched, we will provide you with a tracking number and a link to track your shipment.
- You can track your order status directly through the courier partner’s website.
5. Delivery Policy
- All deliveries will require a signature upon receipt. Please ensure someone is available to receive the package at the provided address during the expected delivery timeframe.
- In case of failed delivery attempts, our courier partner will contact you for rescheduling. Additional charges may apply for re-delivery in such cases.
6. Damaged or Missing Items
- If your order arrives damaged or incomplete, please notify us within 48 hours of delivery. Provide clear photographs of the damaged packaging and items, along with your order details, to [email protected].
- We will review your case and arrange for a replacement or refund as applicable.
7. Change of Shipping Address
- Requests to change the shipping address can only be accommodated before the order is dispatched. Contact us at [email protected] with your order details to update your address.
8. Delays in Delivery
- While we strive to ensure timely delivery, unforeseen circumstances such as natural disasters, strikes, or courier delays may affect delivery schedules. In such cases, we will keep you informed of the status and work to resolve any issues promptly.
9. Non-Delivery Areas
- If we are unable to deliver to your location, we will notify you and process a full refund for your order.
10. Contact Us
If you have any questions or concerns regarding our Delivery and Shipping Policy, please contact us at:
Address:
-
Tarika Impex Pvt. Ltd.
12/2 Second Floor
Old Sher Shah Suri Road
Sector 36, Faridabad-121003
Haryana, India - [email protected]